感謝理事會的信

感謝理事會的信 12/2008


基金會理事長及理事們好:

我們是安養院住戶的家屬 ,在這年終時節希望藉著這封信向基金會表達我們的謝意.首先感謝基金會在Norwalk 成立了于斌樞機安養院, 提供了完整的設施, 讓我們年老的父母得到完善與親切的照顧, 解決了在美華人家庭老人的問題. 再要感謝的是基金會徐院長.家屬常為了父母照顧的問題和徐院長洽商, 徐女士給我們的感覺是一位全心全力投入的院長, 有效率的管理者, 深得家屬們的信賴與尊敬. 從日常的接觸中, 我們看到徐院長深具專業知識和愛心, 針對每位老人的需要給予適當幫助. 除了管理的重任外, 徐院長更是身體力行的照顧老人, 以高的服務水準為目標, 是所有員工的典範,徐院長這種犧牲奉獻的精神, 處處體諒老人的心境, 與堅持到底的決心, 相信于斌樞機主教定以此為榮.經營安養院是一件繁雜及責任重大的慈善事業, 院長的職責非一般人能勝任. 在我們選擇于斌安養院前, 大部分的家屬已到各處參觀和打聽, 所以完全了解經營一家好的安養院的問題和難度, 這也就是為什麼在我們參觀過于斌安養院後, 決定将我們的父母托付貴院, 深信貴院會讓所有的長者得到最高品質的照顧.徐院長體恤長者, 經常舉辦活動, 如中秋賞月. 夏威夷夜. 萬聖節慶. 感恩大餐. 營造了溫馨愉悅的氣氛, 老人們也都沉浸在歡樂的時光裡, 這一連串的活動對老人的精神尤其有益, 我們由衷的感謝徐院長及全體員工的愛心與辛勞.在院務管理方面, 貴院處處尋求更新與改進, 我們家屬希望基金會能給予徐院長全力的支持, 同時 我們也會盡力配合, 讓我們的父母得到最好的照顧, 我們也絕對信任基金會及徐院長一定是以老人的福利至上.

敬祝聖誕及新年快樂.


家屬代表:
Jane Liu, Nancy Tai, Mable Shih, Drue Hsia, YuanCheng Hsu, Dora Lou
2008年12月


Appreciation Letter 12-2008

Members of the Board of Directors
Cardinal Yu Pin Foundation

Dear Members of the Board,

During this holiday season, the family members of the residents at Cardinal Yu Pin Manor would like to express our sincerest appreciation and to wish a very Merry Christmas to the members of the Board of Directors. First of all, we would like to thank the Board and the Founders of Cardinal Yu Pin Manor for the decision to create this Chinese Assisted Living Facility in Norwalk, California. This facility is serving the needs of many Chinese American families by providing wonderful care for our elderly parents or relatives in their golden years. Finally, we would like to thank the Board for making the wise decision to invite Teresa Hsu to be the head of the Manor.

Through countless contacts with Teresa during the past months, we have found her to be an extremely dedicated and caring caregiver, an efficient and effective administrator, and a person we as family members and residents trust and respect immensely. We find that she is very knowledgeable about both the elderly and health care. She treats every resident as an individual and pays close attention to each person’s special needs. She has set high standards of care for the residents and is an excellent role model for her staff. Teresa epitomizes the spirit of self sacrifice, understanding, kindness, and commitment that we believe Cardinal Yu Pin would have been very proud of.

Running an assisted living facility is complex and time consuming and running it well is extremely difficult. Most of us have visited many assisted living facilities in the LA area as well as in different parts of the US prior to coming to the Manor and we are fully aware of the many kinds of problems that can arise in running such facilities. Therefore, we were pleasantly surprised and quite reassured when we observed on many occasions how Teresa understood the needs of the residents and proactively prevented potential problems or effectively resolved problems before they developed further. The residents and the Manor benefited tremendously as a result.

Recently, Teresa and her team set up activities and holiday celebrations for the residents that created a cheerful atmosphere. The old folks (many in their 90’s) enjoyed themselves. They had a lot of fun at the Hawaiian Luau, the Autumn Moon Festival, the Halloween party, and the Thanksgiving dinner. These uplifting events are good for the residents’ spirits and we truly appreciate it.

Teresa is constantly looking at ways to improve the running of the Manor. We sincerely hope that the Board continues to empower and support Teresa to do whatever is best for the residents at the Manor. We as family members of the residents will also support Teresa in all her endeavors and will be there to do everything to help. We can not imagine what Yu-Pin manor will be like without her.

Wishing you a Merry Christmas and looking forward to a wonderful New Year!

Sincerely yours,
Family member representatives: Jane Liu, Nancy Tai, Mable Shih, Drue Hsia, YuanCheng Hsu, Dora Lou
December, 2008